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Vol. 12: Issue 25 2010-06-23

INSIDE VIEW

The Gentle Leader - By Gregg Thompson

James Kavanaugh once suggested that there are 'those too gentle to live among the wolves'. I hope this is no longer true in today's organizations. I believe that the 'wolves' have had their day and need to make way for a new breed of manager: The Gentle Leader. ...more

When All You Have Left Is All You Have Left, Don’t Say 'All I Have Left Is...' - By Doug Kennedy

With Both STR and PKF updating their recent forecasts to reflect increases in both occupancy and ADR, as thus are seeing increases in RevPAR and profits, many hotels and resorts will find unexpectedly high demand for the remainder of the calendar year. This is especially true for destination beach resorts on the Atlantic Seaboard this summer, many of which are already near capacity especially on weekends as are resorts in other locations ranging from Las Vegas to Orlando. Even corporate hotels are now facing more high demand, mid-week dates. ...more

What’s the secret to achieving top ranking on TripAdvisor? - By Daniel Edward Craig

Many hotels aspire to achieve top ranking in TripAdvisor’s popularity index, but HKHotels in New York dominates the charts, with all four of its properties in the top five rankings. Did they pay someone off at TripAdvisor? Write bogus reviews or complex algorithms? ...more

5 Essentials for your Staff Manual in 2010: up-to-date? - By Ken Burgin

A good Staff Manual isn't long and complicated, or a dump-bin for every new memo or brainwave from the boss. ...more

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FEATURED SITE

Yummly.com
Over 350,000 of the best recipes on the web. Search by ingredient, diet, allergy, nutrition, price, cuisine, time. Feed yummly your tastes and find delicious recipes.
...more

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FEATURED SUPPLIER

SafeGrip

We are applicators of a chemical which is used on tile, marble, concrete to make the surface slip-resistant when wet. We have done work in 13 countries so we are very much willing to travel to demonstrate. We would be grateful for the opportunity to show you what we can do to help make your property safer.
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FEATURED MAGAZINE

Renewable Energy Focus Renewable Energy Focus reports on various major topical developments in renewable energy from around the world.

This includes coverage of solar energy (PV, thermal and thermal electric), solar architecture and sustainable buildings, wind energy (offshore and on shore), wave and tidal energy, biomass energy, renewable hydrogen and fuel cells, on the generation and consumption of sustainable energy.

Geographic Eligibility: USA, Canada, Mexico, Selected International
more info


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ENVIRONMENT

The Ritz-Carlton Hotel Company Introduces Environmentally-Friendly Water Bottles at its North American and Select Caribbean Hotels

A Breakthrough in Reducing Plastic Bottle Use ...more

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HEADLINES

Most viewed headlines this past week at Hotel News Resource. Click on the title to read.

Asia Pacific Economic Outlook - June 2010

Food & Beverage -What Customers Fear: Turning Anxiety into Sales - By Ken Burgin

White Paper Reveals Key Internet Marketing Strategies

Two-Thirds of Respondents Are Concerned About E-Discovery Challenges Posed by Social Media

Smaller Independent Hotels Should Think 'Big' - By Neil Salerno

Lessons in Revenue Management from the Stock Market - Managing Hotel Revenue Through Financial Principles - By Jean Francois Mourier

Going Mobile: How IAd and AdMob Move Apple Vs. Google to a New Playing Field

Fuel Cell Systems Inch Their Way into Lodging Industry - By Glenn Hasek

STR Reports US Hotel Performance for the Week Ending June 12 - 2010

The Breakers Leverages '21st Century Web CRM' for Five-Diamond Service Standards

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UPCOMING INDUSTRY EVENTS

ACTE
2010-06-29
América Latina en la Nueva Economía Global

guangzhou huazhan exhibition co.,ltd
2010-06-30
The 8th HOSFAIR Guangzhou

Council of Hotel and Restaurant Trainers
2010-07-24
CHART's 80th Semi-annual Hospitality Training Conference

International Council on Hotel, Restaurant and Institutional Education
2010-07-28
2010 International CHRIE Annual Summer Conference & Marketplace

International Council on Hotel, Restaurant & Institutional Education
2010-07-28
2010 International CHRIE Annual Summer Conference & Marketplace

Terrapinn
2010-08-10
Real Estate Investment World Australia 2010

CGS GROUP
2010-08-11
LAHGE-LATIN AMERICA HOSPITALITY & GAMING EXPO

CGS GROUP
2010-08-11
PERU GAMING SHOW 2010

ACTE
2010-08-25
Expanding Economies: Next Steps for Asia-Pacific’s Business Travel Professionals

Paragon Conventions
2010-08-27
ICPM 2010 - International Course on Pain Medicine

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FEATURED BOOK

Topgrading: How Leading Companies Win by Hiring, Coaching and Keeping the Best P
World renowned consultant and industrial psychologist shares his proven strategy for hiring A players, building dream teams, and achieving excellence--a fool-proof system now in place at today's leading companies.

Great companies are made, not born. The secret is hiring the right people--the A players. This is, of course, easier said than done. Statistically, half of all employment situations result in a mis-hire; the wrong person for the wrong job.
...more

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 Departments

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 .  INDUSTRY EVENTS

 .  FEATURED BOOK

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