Hotel Resource

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The Source for hotel industry news since 1998

Vol. 12: Issue 19 2010-05-12

INSIDE VIEW

Get Your Existing Customers Selling For You - By Caroline Cooper

There’s nothing like a testimonial or referral to endorse your hotel or restaurant. Pick up any research on advertising effectiveness and you’ll see word-of-mouth at the top of the list. But they won’t say good things about you unless you meet and exceed their expectations. ...more

Food & Beverage - How to Turn First-time Customers Into Regulars - By Ken Burgin

Regulars are the life-blood of most businesses, and they all started with a first visit. ...more

Hotel Hospitality Inspirations Learned From My Mentor: Howard Feiertag - By Doug Kennedy

Having just begun my career in the hospitality industry, I first started reading Howard's articles in the mid 1980's when I was working in the hotel industry. Whenever my next issue of Hotel & Motel Management would arrive, Howard's Column Sales Clinic was one I always opened to first. ...more

Who is the Voice of Social Media in Your Hotel? - By Daniel Edward Craig

When asked about social media strategy, I often hear hotel executives say they are 'carefully monitoring' or 'moving at a measured pace'. 'Our strategy is pretty much to listen and monitor,' said another one. ...more

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FEATURED SITE

Fermentation: The Daily Wine Blog
A wine insider's view of that place where culture, politics, wine and I mingle.
...more

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FEATURED SUPPLIER

WorkMan Hims

WorkMan Hims is a hotel website design and hotel internet marketing company. We provide website development, pay per click advertising, search engine optimzation, and website analytics services to hotels.
...more

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FEATURED MAGAZINE

HR Magazine The world's leading HR resource, offering perceptive, in-depth information to HR professionals for over 50 years.

The publication contains editorial on benefits, training and development, employment and staffing, compensation, retirement planning, safety and security, awards and incentives, HR technology, relocation, management, diversity, international HR, as well as strategic planning.

Geographic Eligibility: USA
more info

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ENVIRONMENT

Going Green and Interior Hotel Design

Eco-friendly interior design has been a growing industry trend in the past few years for green hotels. As the general population grows more and more aware of pressing environmental issues, the demand for green businesses has risen. ...more

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HEADLINES

Most viewed headlines this past week at Hotel News Resource. Click on the title to read.

Google Moves into Online Travel Business

New Earth Friendly Hotel Linens Save Money

Google's New Look Amps Up Search-engine Competition

Comparative Capitalization Rate Study - By Anne Lloyd-Jones

Hotels Coping with Gulf Oil Spill Despite Looming Concerns Over Long-Term Impact

The Growing Google Analytics Ecosystem

New Report Examines Post-Recession Consumer Behaviors

End of European Crisis in Sight

Leading International Corporate Housing Provider Joins Lanyon Engagement & Project Sourcing™ Marketplace

Cornell and SAS Webcast Urges Hospitality Firms to Make Wise Use of Social Media

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UPCOMING INDUSTRY EVENTS

SpaFinder
2010-05-16
2009 Global Spa Summit

2010-05-19
Green Day

VIZERGY
2010-05-20
Making the Most of Your VIZERGY Relationship: Leveraging Our Dynamic Services

CLIA
2010-06-02
cruise3sixty

Sustainable Life Media
2010-06-07
Sustainable Brands 10

Sustainable Life Media
2010-06-07
Sustainable Brands '10 -

Terrapinn Pte Ltd
2010-06-07
Vietnam Investment Summit 2010

DP BUSINESS EVENTS
2010-06-10
The Hotel Industry Forum

World Tea Expo
2010-06-11
World Tea Expo

2010-06-14
Asia Luxury Travel Market (ALTM)

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FEATURED BOOK

Chocolates for the Pillows Nightmares for the Guests by Kenneth Lane Prestia
How safe are millions of travelers who visit hotels and motels each year? While most people feel secure within the innkeeping environment, CHOCOLATES FOR THE PILLOWS, NIGHTMARES FOR THE GUESTS reveals, for the first time, that many hotels and motels have failed to provide adequate security and that guests are quite often the victims of violent crime and even brutal attack.
...more

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Departments

Click on the department to go directly to these news items.

. INSIDE VIEW

. FEATURED SITE

. FEATURED SUPPLIER

. FEATURED MAGAZINE

. ENVIRONMENT

. HEADLINES

. INDUSTRY EVENTS

. FEATURED BOOK

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