Restaurant Supply Resource - Directory for Business Books Book Club Human Resources

Finally, managers are catching on to something employees already know: What really motivates a person to perform are those thoughtful, unexpected gestures that signify real appreciation. This chock-full guide to rewards of every conceivable type for every conceivable situation, written by management specialist Bob Nelson, offers over a thousand innovative ideas beyond the expected raise and/or promotion. Illustrations throughout.

Dave Hemsath and Leslie Yerkes have long believed that work need not be bland and boring, and that a fun workplace is truly more productive than a dull one. To check their theory, they asked successful businesspeople worldwide if fun played a part in their corporate culture--and, if so, how it was actually manifested in everyday life. 301 Ways to Have Fun at Work is their lighthearted compendium of the most useful and creative replies.

For the last several years, the editors of Word, the pioneering Web magazine, have been sending interviewers -- nearly forty in all -- across America to talk to people about their jobs. They wanted to document reality, not to advance any overarching thesis or political agenda. Their sole position on work was that it's a fascinating topic and an elemental part of nearly everyone's life. They were certainly not disappointed with what they found; this wide-ranging survey of the American economy at the turn of the millennium is stunning, surprising, and always entertaining.

In many hospitality establishments, one manager or supervisor is the entire human resources department, making all the hiring and training decisions, often without having a formal human resources background. Filling this knowledge gap, Hospitality Employee Management and Supervision provides both busy professionals and students with a one-stop comprehensive guide to human resources in the hospitality industry.

Human Resource Management for the Hospitality and Tourism Industries takes an integrated look at HRM policies and practices in the tourism and hospitality industries. Utilising existing human resource management (HRM) theory and practice, it contextualises it to the tourism and hospitality industries by looking at the specific employment practices of these industries, such as how to manage tour reps or working in the airline industry.

Approaching Hospitality Human Resources Management from the perspective of the global economy, this book reaches beyond the individual hospitality manager's day-to-day operations to examine the hospitality industry in the context of increased competition. Key Topics: It considers both the soft skills involved in counseling and interpersonal relations, as well as the hard skills involved in the legislative and technical aspects of managing people.

Today more than ever, your senior leaders must produce 'Straight' work. Quint Studer's new book is the study guide they need. Straight A Leadership, a book by Wall Street Journal bestselling author Quint Studer, can help your organization achieve the peak performance it needs to survive in the toughest environment.

Senge's best-selling The Fifth Discipline led Business Week to dub him the new guru of the corporate world; here he offers executives a step-by-step guide to building learning organizations of their own.

World renowned consultant and industrial psychologist shares his proven strategy for hiring A players, building dream teams, and achieving excellence--a fool-proof system now in place at today's leading companies.

Great companies are made, not born. The secret is hiring the right people--the A players. This is, of course, easier said than done. Statistically, half of all employment situations result in a mis-hire; the wrong person for the wrong job.