Manager weakness is one of the main concern of business owners and senior managers - the people they have in charge are often not good at leading others. - More
Given the rivers of cash that flow through most bars, hotels and restaurants, it's surprising how weak the internal controls can be, expecially with small operators. - More
If the media ring, what will you do? A journalist wants your comment on food or staff trends. A TV story is being done on your area - how can you use it? After watching two local businessses recently miss golden opportunities, let's have you 'media smart' and grabbing every opportunity - More
How you handle their spoken or unspoken questions will either strengthen the relationship or undermine it. There's plenty to worry about in the economy, and more than enough anxiety for everyone! Your warmth and honesty will be very welome. - More
You've heard the numbers - Facebook is bigger than most countries. With so many people using it, the marketing opportunities are fantastic, but with growth comes challenges, for you and your business. - More